CV Bureau, cvbureau.co.uk
Subscription Based Website Terms & Conditions – Consumers Only
- Our website
1.1 Use of this website provided by CV Bureau Ltd, (“Us”) by your business, officers and employees, (“You”) and any service contained within constitutes acceptance of these Terms & Conditions.
1.2 CV Bureau is not a jobs website and therefore we do not guarantee that by subscribing to CV Bureau you will secure a job.
1.3 CV Bureau is a support platform designed to save time and effort for people and provide key information to help them prepare themselves when looking for new roles
1.4 By registering your CV on CV Bureau you agree that you’re CV and details may be stored and shown to external partners. This aspect of CV Bureau is provided as a free service for all members that join to access our digital content.
- Customer Use
2.1You should always check the contact information you provide is correct before creating a membership account or proceeding to payment.
2.2 Our website is only intended for use by adults, as defined as those aged 18 or over and who have sufficient capacity to enter into a binding agreement.
2.3 Candidates acknowledge and agree that you are solely responsible for the information, form, content and accuracy of any CV or material you upload or input onto CV Bureau platform
2.4 The Candidate is liable if they are contacted by the Recruiter without intervention from CV Bureau
2.5 Any engagement made between candidates and partners is made by private agreement engagement by candidates and other parties. CV Bureau accepts no responsibility and is not liable for any outcomes of these conversations and are not privy to any content or dialogue that takes place between candidates and other parties.
- Account Integrity
3.1 As part of the registration process you will need to create an account, including a username & password. It is your responsibility to ensure that the information you provide is accurate and not misleading. You cannot create an account or username & password using the names and information of another person or using words that are the trademarks or the property of another party or vulgar, obscene or in any other way inappropriate.
3.2 You are responsible for maintaining your own username and password via our website. You should ensure that you store your username and password securely and that the details required to access your customer account are not provided to another party.
3.3 You are responsible for your membership account and any actions taken within it. If you are aware or suspect that your customer account username and password or other details have become known to a third- party, you should inform us immediately.
- Product & Service Pricing
4.1 We make every effort to ensure that the pricing displayed on our website is correct. However, if an error in the pricing of a product or service is found we reserve the right to either cancel your order or contact you to arrange payment of any extra sum due or refund any over-payment made by you (as applicable).
4.2 We reserve the right to alter all product and service pricing without notice.
- Your Membership
5.1 When you apply for Membership you will automatically receive a confirmation email from us to confirm your order. Your order constitutes an offer made to us to become a member.
5.2 Your offer is only accepted by us once we have emailed you to confirm the creation of your membership account.
5.3 We reserve the right to delay or refuse memberships where a transaction contains incomplete details or details that cannot be verified or where fraud is suspected.
5.4 If we are unable to reasonably ascertain these details or resolve these issues a full refund will be made against the card used at the time of purchase. No other form of refund or credit will be offered nor will a refund be made to any third-party card or account.
- Subscriptions, payments& Free Trials
6.1 After satisfactory payment ofthe subscription fees and completion of required data fields you will have access to the website, and the products and services provided by the website for your subscription period.
6.2 To avoid any disruption of service your subscription will automatically renew at the end of each subscription period.
6.3 For annual subscriptions you will automatically receive an email notification before your subscription expires notifying you of your forthcoming renewal and providing details of how to cancel your renewal.
6.4 Where we are unable to renew your subscription we will automatically suspend or downgrade your account and notify you via email and allow you to update your payment details or take out a new subscription. Please note in this instance you may lose any previous discount or special offer related to your previous subscription.
6.5 Where you are offered a free-trial period your membership will subsequently convert to a paid monthly membership subscription at one of our full standard subscription rates at the end of the free trial period.
6.6 Subscription/membership fees are to be paid monthly in advance.
- Cancellation Rights, Defects and Refunds
7.1 Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 you have a right to cancel your subscription and obtain a refund.
7.2 In the case of a defective service we reserve the right to offer an additional free period of service or issue a partial or full refund at our sole discretion.
7.3 Where a refund is offered and accepted by you it will be made within seven working days of receiving your acceptance of a refund.
7.4 Once a refund is issued your subscription will be terminated.
- Content Submission
8.1 As a user you agree not to do any of the following:
8.2 To transmit or transfer any viruses, trojans, worms or any other malicious programs or code intended to spy on, gain control over, disrupt, destroy or in any other way impair any computer hardware or software or any other equipment.
8.3 Attempt to gain access to our servers or other equipment in order to disrupt, impair, overload or otherwise hinder or compromise the safety, security or privacy of any of the services provided by or relied upon by us and other users.
8.4 Reframe, repurpose the website or any content on it or remove or obscure any notices or advertising provided by us on the website.
8.5 Load or provide access to content on the website or link to other content from the website, which infringes the trademark, patent, trade secret or any other proprietary right of a third-party or infringes any intellectual property law.
8.6 Use any robot, spider, scraper or other technical means to access the website or content on the website.
8.7 The above list is not intended to be exhaustive.
9 Suspensions or Termination
9.1 We reserve the right to remove (with or without notice) content and suspend or terminate (with or without notice) the account of any user who in our sole judgment is in breach of these Terms and Conditions.
9.2 If a customer account is suspended the suspension the length of the suspension period and any reactivation will be at our sole discretion.
9.3 On termination any content or data in your account will be deleted.
10.1 We take all reasonable steps to ensure the website is available and functioning fully at all times. However, we do not accept any responsibility for “down-time” or poor performance of our fileservers or where the website or any associated service is unavailable for any reason, whether within or outside our direct control.
11.1 We are not responsible for the accuracy of any advertisements placed on the website.
11.2 We are not responsible for any links to third-party websites from our website and the inclusion of any link does not imply an endorsement of a third-party website by us.
- Customer Complaints
12.1 We endeavour to respond to all customer complaints or queries within five working days.
- Events outside our control
14.1We shall not be liable for delay or failure to perform any obligation under these Terms & Conditions if the delay or failure is caused by any circumstances beyond our reasonable control, including, but not limited to, acts of god, war, civil disorder or industrial dispute.
17.1We grant you a licence to access the content, information and services contained within our website for business use only.
17.2 This licence allows you to download and cache (using your browser) individual pages from our website.
17.3 This licence does not allow you to make our website available via an intranet, where our website or a substantial part of it is hosted locally on the intranet in question.
17.4 Our website design, layout, content or text cannot be copied, edited or otherwise manipulated without our express prior written permission.
17.5 Our website cannot be placed within the frameset of another website.
17.6 Third parties are not allowed to “deep link” to pages within our website, without our express prior written permission. All links (unless expressly permitted by us) should be to the main index page of our website. Furthermore, the content of such links, whether graphic or text should not be misleading, false, derogatory or in any other way offensive.
17.7 The restriction on “deep linking” does not apply to affiliate partners who wish to send customers directly to a particular page or product in order to increase their affiliate sales.
18.1 All content, databases, graphics, buttons, icons, logos, layouts and look & feel are the copyright of CV Bureau, unless expressly acknowledged as otherwise or provided by a user as part of content submission.
18.2 The data mining, extraction or utilisation of product information from our website is not permitted without our express prior written permission.
- Reasonably Foreseeable Losses
19.1We will be liable for any losses incurred by you due to breaches of these Terms & Conditions by us, where such losses were reasonably foreseeable at the time the contract was made.
19.2 All business, indirect or consequential losses not reasonably foreseeable at the time of the contract between you and us are excluded.
19.3We do not exclude or limit liability for death or personal injury caused by the negligence or breach of duty by employees, our officers or us.
20.1 The paragraphs, sub-paragraphs and clauses of this Agreement shall be read and construed independently of each other. Should any part of this Agreement or paragraphs, sub-paragraphs or clauses be found invalid it shall not affect the remaining paragraphs, sub-paragraphs and clauses.
21.1 Failure by usto enforce any accrued rights under these Terms & Conditions is not to be taken as or deemed to be a waiver of those rights unless we acknowledge the waiver in writing.
- The Consumer Rights Act 2015
22.1 These Terms & Conditions are specifically written in accordance with the Consumer Rights Act 2015. Should these Terms & Conditions conflict with the Act, the Consumer Rights Act 2015 shall prevail and apply.
- Your Statutory Rights
23.1 Where acting as a consumer your statutory rights are unaffected.
- Entire Terms & Conditions
24.1 These Terms & Conditions set out the entire agreement and understanding between you and us. We reserve the right to change these Terms & Conditions at any time, without giving notice.
25.1 These Terms & Conditions shall be interpreted, construed and enforced in accordance with English law and shall be subject to the exclusive jurisdiction of the English Courts.
Our Contact Details
Our contact details are as follows:
CV Bureau Ltd, 85 Great Portland Street, First Floor, London, W1W 7LT
Telephone 07759 974429